This course focuses on the use of research methods, performance management, informational technology, ethics and development theories in order to assess public and non-profit organizations and their policy decisions and program outcomes. Through the use of service focused evaluation projects, students use tools of program evaluation as well as quantitative and qualitative research methods to answer important organizational questions related to process, outputs, outcomes and resources. Students will also learn and apply information on management ethics, citizen rights and protections and confidentiality in research and policy evaluation. Strategic Planning, SWOT analysis, PEST analysis and other popular assessment and decision making tools will be introduced. The course will expose students to assessment tools used in sustainable development. Students will also practice public administration tools for use in achieving sustainability goals. (4 Units)
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